How to create a membership

You create memberships in Catalog → Membership plans. One plan is one type of membership in your price list, for example "8 entries a month" or "Unlimited".

Basic details

  1. Add a new membership plan.
  2. Enter a name and a short description. Clients see them in the price list.
  3. Choose a category if you split the price list into groups.

Price and how it is paid

Set the price and choose the billing type:

  • One-time – the client pays once for the whole validity period.
  • Recurring – the fee is charged automatically every period, for example every month. In Number of billing cycles, enter for example 6 or 12 if the agreement lasts a set time. Leave it empty for a subscription with no end date.

You can also turn on Sold in instalments. The client commits to several months and pays each instalment separately: at the front desk or with a link. Nothing is charged automatically, and an unpaid instalment blocks entry until it is paid.

If you charge a joining fee, set it here.

What the membership covers

  • Unlimited class entries or a Class entries count, for example 8.
  • Covered classes – leave empty and the membership works for all classes. Pick classes and it opens only those.
  • Gym access – turn on if the membership also lets the client into the gym. You can limit the entry hours, for example mornings only.
  • The validity period, for example 1 month.

Freezing

Turn on Freeze if clients can pause the membership, for example while on holiday. Set how long and how many times. See How to freeze a membership.

Selling on the club website

  • Public enabled – the membership appears in the price list on the club website and in the app.
  • One purchase per client – for memberships that can be bought only once, such as a trial entry.
  • Sales window – limits when the membership is on sale and from when it can start. Useful for pre-sales before the club opens.

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