How to add a team member

Everyone who works in the panel should have their own account. That way you can see who sold a membership or took a payment, and everyone sees only what they need for their work.

Adding a person

  1. Go to Settings → Staff.
  2. Click the button to add a new person.
  3. Choose whether to Create a new user or Assign an existing user who already has a fitipass account.
  4. For a new user, enter their name, email and a starting password.
  5. Choose a role and save.

Give the person their email and password. They use them to log in to the panel.

Roles

  • Owner has access to everything, including the fitipass plan and its payments.
  • Manager runs the club day to day: clients, memberships, schedule, payments and settings.
  • Receptionist serves clients: sells memberships, takes payments, books classes and checks people in.
  • Instructor sees the schedule and runs their own classes.

Referral link

Each team member can have their own Referral code. Membership sales made through a link with that code are credited to that person. This is useful when trainers earn a commission on sales.

Can't find the answer to your question?

Write to us. We will answer and add a guide if one is missing.

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