How QR code entry works

The client shows a QR code on their phone, and the scanner at the entrance checks straight away whether they have a valid membership. The front desk does not need to look anything up in the panel.

The client's code

The client finds the code in the app under Account → Entry QR code, or in their account on the club website. The code changes every few dozen seconds and works only once, so a screenshot or a code sent to someone else will not open the door.

The scanner at the club

The scanner is a page opened on a device at the entrance:

  • a tablet or phone with a camera – open the club website address followed by /scanner and click Start scanning,
  • a USB code reader connected to a computer – open the club website address followed by /scanner2.

After scanning a code, the scanner shows whether the client may enter. If not, it gives the reason, for example no valid membership, entry outside the membership's hours or an unpaid instalment.

List of entries

All entries, including refusals, are listed in Operations → Entries.

Turning QR codes off

If you do not check clients in with QR codes, turn off Gym entry QR enabled in the club settings. The code then disappears from the app and the client account, and the scanner page stops working.

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